Creating a business model focused on equity and agile service iteration.
Design Lead
Brand Development
Business Development
Service Design
With Bangkok's working families moving to the crowded city center to avoid rush hour, they no longer live in multi-generational households where elders handle household chores like cooking and cleaning. This has created a higher demand for services such as apartment cleaning and food delivery. With this in mind, I founded Tidy Nest, aiming to become the most customizable and reliable on-demand cleaning service in Thailand.
Within three years, we have been able to cover most areas of Bangkok, with a few exceptions. Now, with two drivers, two rented cars, and about 20 staff, we navigate through the small alleys of Bangkok to avoid peak traffic hours, implement a concrete cleaning task check-list to ease communication between cleaning staff and clients, perfect a system that allows for full service customization, and most importantly, I have grown a full-on passion for service that I never knew I had.
Among the many lessons that I have learned while running a company, I have gained insights into labor issues in Thailand and realized the importance of my duty as a small business owner to ensure that my employees have all the support they need for a well-balanced lifestyle. This realization has further fueled my passion for Tidy Nest, as I strive to not only provide reliable cleaning services, but also create an empowering and supportive system for my team. With this in mind, I am committed to continuously improving our operations and services to meet the evolving needs of our clients and employees alike.
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